uninstall SODE 1.3.0

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    Posts
  • 26. October 2016 at 15:16 #837
    charcham
    Participant

    By trying to uninstall SODE 1.3.0, I get the message: “There is a problem with this Windows installer package. A program required for this install to complete could not be run, contact your support personnel or package vendor” and the uninstall does not work.
    Do you have a solution ?
    Thanks
    Regards
    Charles Chammartin

    26. October 2016 at 16:13 #838
    12bPilot
    Keymaster

    Hi,

    That is covered in the FAQ: http://sode.12bpilot.ch/?topic=faq

    27. October 2016 at 06:40 #840
    charcham
    Participant

    Hi, Thanks, it works for the 1.3.2 but the 1.3.0 still resist ! Still no uninstall and same message ??
    You have another solution ?
    Thanks
    Charles Chammartin

    27. October 2016 at 10:50 #841
    12bPilot
    Keymaster

    Hmm, not really.

    Here’s the link for the V1.3.0, maybe running the installer again and choosing uninstall can help you?
    http://sode.12bpilot.ch/?wpdmpro=sode-v1-3-0

    31. October 2016 at 08:28 #844
    charcham
    Participant

    Hi, V1.3.0 resist to everything suggested,
    One suggestion was to find in Windows/Install the file 14d71f.msi and clic on uninstall. But no way I could not find this file anywhere !
    So I installed SODE 1.3.4 and keep 1.3.0 installed, I am testing what the result will be ? can you accept this solution ?
    Regards.
    Charles

    3. November 2016 at 13:26 #846
    12bPilot
    Keymaster

    Hello

    The filename in Windows/Install is purely random for every machine/every install. To identify your (cached) SODE v1.3 install package, you can use the trick outlined here: http://csi-windows.com/blog/all/27-csi-news-general/334-identifying-cached-msi-packages-in-cwindowsinstaller-without-opening-them

    I just used the property “authors”, which gave me 12bPilot as a result. Most probably, you’ll find two entries belonging to 12bpilot, that’s one for 1.3 and one for the 1.4. Use the date property to get the 1.3 version, which was created December 2 2015.

    I created a little batch file here http://sode.12bpilot.ch/temp/SODE13_Remove.bat. Just replace the random msi name there with the one you just identified.
    Right-click the batch file and run as admin, this should remove 1.3 finally. Alternatively, you can open a command-line windows with admin rights and type in the commands from the batch file manually.

    I’d reinstall V1.4.0 after successfull removal of V1.3 then…

    Hope this helps.

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